Privacy Policy

When you send an enquiry through our contact form or a quote request, we collect the details you enter: your name, email address, phone number, company name, address, and your message or the equipment on your quote list.

We use this information to respond to your enquiry, prepare quotes, and supply the equipment you order. We don't sell or rent your details to anyone.

From time to time we may also email you about our products, new stock or offers. Every marketing email will include an easy way to unsubscribe, and you can ask us to stop at any time.

Form submissions are delivered to our inbox by Web3Forms, an email forwarding service, which processes them on our behalf.

We use Google Analytics to understand how people find and use our website, such as which pages are visited and how many enquiries are sent. Google Analytics sets cookies (named _ga and _ga_*) that recognise returning visitors. It does not receive your name, email or phone number from our forms.

You can opt out of Google Analytics on all websites by installing the Google Analytics opt-out browser add-on, or by blocking cookies in your browser settings. You can read how Google uses this data at policies.google.com/technologies/partner-sites.

We also use Vercel Web Analytics, which counts page visits without using cookies or identifying individual visitors.

Your quote list is saved in your own browser so it's still there if you come back later. It stays on your device and isn't sent to us until you submit a quote request.

This website is hosted by Vercel, and the services above (Vercel, Google and Web3Forms) may store or process information on servers outside Australia, including in the United States. We use reputable providers and only share what's needed for them to provide their service.

Enquiries we receive are kept in our business email and records for as long as we need them to deal with you and meet our record-keeping obligations.

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing damian@rytechndt.com.au.

If you have a question or concern about how we handle your information, please contact us or email damian@rytechndt.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.